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Quality Assurance

Quality Assurance

Our main purpose at Professionals Care For You is to offer personalised care to our clients, that means catering to the preferences and requirements that are unique to each individual. We are actively integrating these person-centred principles into a far-reaching quality assurance system, which also involves closely working with the local authorities, and abiding by the high CQC (Care Quality Commission) standards.

The carers, who take care of our clients come over regularly to check and control the quality of the care in clients’ homes. We concentrate on providing care that respects everybody’s own choices and values and we are also very interested in their independence. We do not leave behind people’s happiness and emotional peace of mind. In collaboration with you, we, design your care in such a way that it is going to guarantee a life as close as possible to the normal one. Together with you, we draw your care plans in great detail to meet individual requirements and make sure that we keep up with your preferences and that we fit in with how you lead and want to lead you live.

Our commitment to offering person-centred care is central to our collaboration with local authorities and our adherence to CQC standards. Our devotion is obvious in our participation in CQC inspections, where we can prove that our care is based on the individual receiving the care and is in compliance with regulatory requirements.

In addition, our official quality assurance scheme places significant emphasis on care that revolves around individuals. This is done through regular joint management inspections and visits from supervisory personnel. During these visits, we evaluate the quality of the care that is being provided and measure it against the individual needs and preferences of the individual client. We are also very active in seeking feedback from clients by having them complete a comprehensive questionnaire annually. This helps us to adapt and adjust the services that we provide so that it better meets the needs and the expectations of the people that we work with.

At Professionals Care For You, we provide individualised care for everyone, and that goes beyond the philosophy of providing care – it’s the core of our approach to care delivery. Our work lies in collaborating with local authorities and in compliance with the standards set by CQC. We rise above to give empowerment to our clients to live more meaningful lives, comprehensively secure in the assurance of our highest standards of quality and safety.

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